For this part of the Course Project, you will put together a Quality Plan. In order to provide the highest quality experience possible, attendees of the event were surveyed to determine what was most important to them when attending such an event. The result of this survey is listed below:
90% of those completing the survey felt that having engaging and dynamic speakers is key to a successful event
90% felt that it was important that the accommodations were physically located where the convention is being held; they didn’t want to have to take a bus or a shuttle from their hotel to the convention.
85% stated the food provided should be wonderful and meet any dietary restrictions, such as vegetarian or gluten-free.
For your assignment this week, you will need to do the following:
Complete a scope statement for your project (Use may use the templates for Project Scope and Business Objective Worksheet provided). Your project Scope should be at one page in length.
Project Scope and Business Objective Worksheet
Using the WBS for your project, identify which of the Work Activities listed could potentially impact those items identified by attendees as critical for the success of the project.
Complete a Failure Mode and Effects Analysis. Only include those activities that impact the four issues identified by your customers as critical to producing a quality event. For each of the activities listed:
Based on your knowledge of the activity analyze the severity of the impact on the project if the activity failed to produce a quality result as Low, Medium, or High
Also based on your knowledge of the activity analyze the probability of the poor quality result occurring as Low, Medium, or High
For the three activities that were evaluated as having the most severe quality consequences AND having the highest impact generate an action plan to reduce or eliminate these failures from occurring
In a paper that is a minimum of 2 pages long, clearly and concisely summarize the action items identified through the FMEA that will increase the probability of your project being considered a success with your customers.
Your submission should follow the essentials of APA (i.e., cover page, double-spaced, 12 pt. font, reference section at the end, in-text citations, etc.). For more information on APA, please visit the Online Library, which is available through the Resources tab
Papers should be spell-checked and submitted to Grammarly prior to submitting your paper to the drop box.
“Grammarly” is a free service for Rasmussen students. Once you’ve made all of your suggested grammar corrections, submit your paper to the Drop Box, along with your Grammarly PDF report as a separate attachment. Your goal is to obtain a Grammarly score of 90 – 100%.
*Grammarly instructions can be accessed by clicking on this link
Grammarly Student User Guide
Submit your completed assignment to the drop box below. Please check the Course Calendar for specific due dates.
Save your assignment as a Microsoft Word document. (Mac users, please remember to append the “.docx” extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below: