Please find the roles and responsiblites of computer system analyst
and sales force business analyst below:
Match these 8 roles to 12 Sales force business analyst role in table form and explain in details how does it matches in real IT project.
You need to explain 60-70 words for each Points.
Computer Systems Analysts roles and responsbilties:
1)Consult with managers to determine the role of IT systems in an organization
2)Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness
3)Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile
4) Devise ways to add new functionality to existing computer systems
5)Design and implement new systems by choosing and configuring hardware and software
6) Oversee the installation and configuration of new systems to customize them for the organization
7)Conduct testing to ensure that the systems work as expected
8)Train the systems’ end users and write instruction manuals
Salesforce Business Analyst role
1) Responsible for gathering and Creating Custom Objects, Tabs, Custom Apps, Workflows,
Approval processes, Validate Rules, Page Layouts, Data Mapping, Data Export and Imports,
Application Support, Security Administration, Maintenance, and User Security Management, Creating Reports, Dashboards,
Apex Triggers, Apex classes, Data migration, SOQL, SOSL Queries.
2)Responsible to build standard report templates, data validation, and issue research/resolution,
Strong analytical, reporting, Excel, and database skills, extensive knowledge of CRM software (experience administering and configuring Salesforce.com application and Oracle ERP applications).
3)Work with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
4)Work as a Sales Force Chatter APP with the organization and regularly participated in the meetings and chatter community.
5)Create New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads.
6) Implement pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to custom objects.
7)Generate Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
8)Integrate and deploy custom integration solutions using Force.com Eclipse IDE Plug-in,
Force.com Explorer, Data Loader, Force.com Excel Connector, Migration Tool and process builder.
9)Conduct Release Management tasks required to promote tested functionality from different sandboxes into production environment. Expeftise in Agile/Serum and Waterfall methodologies, SOftware Development Life Cycle (SPLC) processes.
10)Added custom fields and validations to new and existing objects and added custom functionality using custom controllers and custom extensions.
11)Deploy salesforce components from sandbox to production using Change Set and Eclipse force.com IDE.
12)Use Data Loader, ETI tool (Informatica) for loading data into salesforce sandboxes.
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