Interpersonal communications

Research on effective strategies to  resolve interpersonal conflicts in the workplace.
 You must cover the points below: 
1. The origin of conflict
 2. How conflict affects relationships in the  workplace. 
3. What are the pros and cons of conflict in the workplace? 
4. Effective strategies to resolve conflicts in a  satisfactory manner for all parties involved in  business settings.
The Harvard Referencing System. 

 This activity must meet the following formatting  requirements:

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