Question
MHR 6551, Training and Development Assessment III
Question 1
1.
_____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives.
Answer
Performance analysis
Operational analysis
Goals analysis
Organizational analysis
Personnel analysis
4 points
Question 2
1.
A competency based approach focuses on
Answer
knowledge and skills.
attitudes and personality.
all characteristics that underlie successful performance.
motivational characteristics.
4 points
Question 3
1.
According to the text, behavioral tests measure
Answer
situational reaction.
development.
skills.
learning capability.
4 points
Question 4
1.
In response to a TNA the decision is to “change the job.” This means
Answer
there are too many obstacles in the system the way the job is currently set up.
feedback is not occurring in the present set up.
there is a KSA deficiency but it is difficult to train.
rewards are not tied to high performance.
4 points
Question 5
1.
Which of the following focuses on an anticipated performance problem in the future?
Answer
The PAQ
A reactive TNA
A proactive TNA
Work sampling
4 points
Question 6
1.
Performance appraisals are almost always completed by
Answer
peers and self.
360 degree feedback.
supervisors.
work planning and review.
4 points
Question 7
1.
The _____ approach to job analysis immediately identifies the KSA’s required for the job.
Answer
task oriented
worker oriented
operational analysis
job-duty-task
4 points
Question 8
1.
A training needs analysis is conducted when
Answer
a setback event occurs.
a triggering event occurs.
a decision to provide sexual harassment training is made.
a deficiency is determined to be a motivational deficiency.
4 points
Question 9
1.
When an OPG is identified, a/an _____________ should be conducted in order to fully understand the nature of the gap.
Answer
Job analysis
Operational analysis
Performance evaluation
Goal analysis
4 points
Question 10
1.
The selection process of incumbents in operational analysis should be performed by
Answer
a supervisor.
the manager of the organization.
a head hunter.
a job analyst.
4 points
Question 11
1.
Discuss the proactive approach and the reactive approach to TNA.
Answer
30 points
Question 12
1.
Compare reliability and validity.