Access the Internet and locate Blue Cross Blue Shields insurance company website.
Write a three- to five-page paper (excluding title and reference pages), addressing the following:
Describe member services and incentives.
Discuss new/current/upcoming technology.
Examine provider network and outreach.
Explain the insurance company’s commitment to excellence and quality.
List its accreditation and/or certification.
Generate two recommendations for improving the company’s member services and/or website.