Homework set- DUE July 8th Quality Improvement

Provide a short answer to each of the following questions.
1. Explain the difference between internal and external customers.
2. What might be some of the dangers of relying solely on customer input when designing or improving a product or service? What other inputs should be taken into account?
3. Compare and contrast Deming’s, Juran’s, and Crosby’s philosophies about quality.
4. What is the difference between quality control and quality assurance?
5. Discuss the differences between a dimension and a metric. How are they related? How do they differ? 
6. Why is it important to assign weights to dimensions? What do the weights indicate?
7. How does a weighted dimension score differ from a raw dimension score
8. What is the difference between the validity and reliability of a survey questionnaire?
9. How might an affinity diagram assist in content analysis?
Would “excellent product quality” be a strength for your firm if it was equivalent to the quality of competing products in the same market? Why or why not? 

Order your essay today and save 25% with the discount code: COCONUT

Don't use plagiarized sources. Get Your Custom Essay on
Homework set- DUE July 8th Quality Improvement
Just from $13/Page
Order Essay

Order a unique copy of this paper

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
Top Academic Writers Ready to Help
with Your Research Proposal
Live Chat+1(978) 822-0999EmailWhatsApp

Order your essay today and save 25% with the discount code COCONUT