HOMEWORK MEDICAL OFFICE MANAGMENT

1.- Please list 5 examples of paralanguage, and explain 2 of them.
2.- What is body language ?
3.- Please explain how can you communicate with a grieving family member.
4.- What is the difference between dysphasia and dysphonia ?
5.- The communication requires the following elements ______________________________
6.- What is paraphrasing ?
7.- What is an open-ended question? Please give an example.
8.- Which are the common health problems in an African American patient?
9.- What does anacusis mean?
10.- What are TDD and TTY phones?

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