Health and Social Care induction Booklet

Check these details with the people you care for and stick to them. Rights We all have rights and just because we can no longer kick after our selves this goes not mean all our rights disappear, the right to go to bed when we want. The right to decide what to wear and which room we want to sit in. Choice If you were unable to choose anything for yourself ask yourself would you be happy if these choices were taken away from you! The answer I’m sure is no! Then why would the people you are caring for be any different. Rivalry If everyone just walked into your house without asking would you be happy, NO. Knock on the door before entering a room; make sure the door is closed when carrying out personal hygiene. Protect the private information Of the people you care for as if it was yours. Independence Allow the people you care for to do things for themselves, you are there to support them to be independent Dignity To treat someone with dignity is to treat them as being of importance, in a way that is considerate of their diversity, as valued individuals.
When dignity is present people feel in control, valued, confident, comfortable and able to make decisions for themselves. Respect Respect involves valuing the people you care for, acknowledging their value. This will express itself in certain behaviors for example extending common oratories, expressing concern for others and their well-being taking their feelings and experiences seriously. The Guidance and standards that is relevant to your role – Human Rights Act There are 16 basic rights in the Human Rights Act. Each one is called an Article.
They are all taken from the European Convention on Human Rights. They affect everybody. They are also about your rights in everyday life. What you can say and do. Your beliefs. The right to life Freedom from being tortured or killed The right to marry and a family life The right to liberty and security Freedom of expression Protection from discrimination in respect of these rights and freedoms UN Convention on the Rights of the Child Protects the rights of all children to an education, to be healthy, to a childhood, to be treated fairly and to be heard.

These included the ‘Right to life The right to family life It forbids capital punishment General Social Care Council Code of Practice Provides a clear guide, for those who work, in health and social care. Setting out the standards of practice, responsibilities and conduct for employees and their employers to follow. Employee should- Protect the rights of the service user
Respect the rights of the service user Promote the independence of the service user Establish and maintain Be accountable and take responsibility for your actions Employers should- Ensure that the people they employ are suitable and understand their role and responsibility Provide appropriate training and development for their employees to strengthen their skills Have policies and procedures in place to cover any dangerous or discriminatory behavior Nursing and Midwifery Council code of Practice You must make the care of the person you care for your primary concern.
You have a duty of care always to them. You are personally accountable for your actions or inactions in your work life always. Valuing and Respecting Service Users Values guide the way we live our lives and the decisions we make. A value is defined as something that we hold dear, those characters or behaviors which we consider to be of importance. Everyone has the right to be valued and respected for their own individuality. We should take the service user’s feelings, needs, thoughts, ideas, wishes and preferences into consideration. It means taking all of these seriously and giving them worth and value.
Giving money respect seems similar to valuing them and their thoughts, feelings, etc. It also includes acknowledging them, listening to them, being truthful with them, and accepting their individuality and differences. Treat others how you would want yourself or a relative to be treated. Valuing Adults Listen to the service user, ask them what they want and how they want to do it, then help them to achieve it. Do not automatically do things for the service user; allow them to do things for themselves and aide when required Be flexible allow service user to decide when they want to do things such as eating, going to bed, getting up.
Valuing children Acknowledge them When you communicate with a child come down to their level Treat them as equals Encourage them to do things for themselves Be patient The importance of a person-centered approach is to ensure the service user is thought of first before anyone else. Also it makes sure that the knowledge that a service user has about what they want and need, then provides information about what is the best thing to do. As a career you should focus on the wants, wishes and needs of the service user.

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